Amazon cancelled orders spam emails


Did you receive recently emails from Amazon mentioning a cancelled order while you didn’t order recently from any Amazon site?

Don’t worry, you can safely delete the mail.  The email is spam and was not send by Amazon.  You might think this is a genuine email from Amazon as the sender is “order-update@amazon.com”.

A typical spam mail of this kind will look like this:

Subject: Amazon.com – Your Cancellation (0046-68878-96071)
Date: March 7, 2017 10:17:22 PM MST

Dear Customer,
Your order has been successfully canceled. For your reference, here`s a summary
of your order:
You just canceled order #427-36356-9898759
Status: CANCELED
____________________________________________________________________
ORDER INFORMATION
Sold by: Amazon.com, LLC
_____________________________________________________________________
Because you only pay for items when we ship them to you, you won`t be charged
for any items that you cancel.
Thank you for visiting Amazon.com!
———————————————————————
Amazon.com
Earth`s Biggest Selection
http://www.amazon.com
———————————————————————

You will notice that this is a spam mail if you check the link address of the “ORDER INFORMATION” link.  It will take you to a website selling health or other products that have not relation to Amazon.

In general, suspicious e-mails or webpages not from Amazon.com often contain:

  • An order confirmation or cancellation for an item you didn’t purchase or an attachment to an order confirmationRequests for your Amazon.com username and/or password, or other personal information
  • Requests to update payment information
  • Links to websites that look like Amazon.com, but aren’t Amazon
  • Forged e-mail addresses to make it look like the e-mail is coming from Amazon.com

In general: NEVER click on a link in an email and provide your password without checking the address bar of your browers:  it should start with a genuine Amazon domain: amazon.com, amazon.fr, amazon.de, etc…



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